Edward Cowling said this quote

“ Mrs Hargreaves liked her job and she liked the Hoopers. As far as she was concerned there was far too much twaddle being talked about Glade Hall, by people with too much time on their hands.“Over fertile imaginations.” She’d told the new head gardener.Some of the locals had worked for the hotel and told stories of seeing shadows around the grounds, when the light was just right. As if shadows could hurt anyone ! It was all twaddle and nonsense. ”