Gina Greenlee said this quote
“ For all the energy directed toward the stratagem of big city living, New Yorkers are never too distracted to respond to, and more often, proactively assist visitors. Tourists tracing the routes of subway maps with their fingers, squinting at street signs or staring at a slip of paper with confusion are typical recipients of our generosity. We know our city can be as challenging as it is fascinating, and we want visitors to have a good experience. ”