Haruki Murakami said this quote

But in real life things don't go smoothly. At certain points in our lives, when we really need a clear-cut solution, the person who knocks at our door is, more likely than not, a messenger bearing bad news. It isn't always the case, but from experience I'd say the gloomy reports far outnumber the others. The messenger touches his hand to his cap and looks apologetic, but that does nothing to improve the contents of the message. It isn't the messenger's fault. No good to blame him, no good to grab him by the collar and shake him. The messenger is just conscientiously doing the job his boss assigned him. And this boss? That would be none other than our old friend Reality.