Lisa Kessler said this quote

--- That first day when we met, when I gave you my estimate for the deck project and you wouldn't shake my hand... I laced my fingers with hers. There was something sad and lonely in your eyes. I knew all about your reputation, your nickname the Ice Queen, but that wasn't what I saw that day. When I looked into your blue eyes, I saw a princess locked away in a tower, a prisoner. I wanted to set you free.