Margie Warrell said this quote

Just remember: other people’s opinions are simply that—other people’s opinions. They are not fact, and they are certainly not “the truth.” It is your responsibility to question the authority you give others, to question opinions they want you to adopt as your own, and to question how it is they are observing the world themselves that has them seeing things as they do. Sometimes you need to take back the authority you are giving to the opinions of others and place a bit more trust in yourself.

~ Margie Warrell

Earlier in this book I noted that one of my favorite sayings is “You get what you tolerate.” This applies in spades to your relationships. Failing to speak up about something carries the implication that you are OK with it—that you are prepared to continue tolerating it. As a companion saying goes, “Silence means consent.” If you tolerate snide or offensive remarks from your boss or colleague, the remarks will continue. If you tolerate your spouse’s lack of consideration for your feelings, it will continue. If you tolerate the disregard of people who regularly turn up late for meetings or social engagements, they will continue to keep you cooling your heels. If you tolerate your child’s lack of respect, you will continue to get no respect. Each time you tolerate a behavior, you are subtly teaching that person that it is OK to treat you that way.

~ Margie Warrell

Communication is defined not by what is being said but by what is being heard. For this reason, it is vital that you gain a good appreciation of how other people will listen—interpret, process, and assign meaning— to what you have to say before you can influence them effectively.

~ Margie Warrell

Note that acceptance is different from approval. Acceptance is simply saying, “It is so.

~ Margie Warrell