Mark Hurst said this quote

It’s far too rarely stated that the technology industry is not in the business of making people productive. It is only in the business of selling more technology.

~ Mark Hurst

The overload makes users less productive and more stressed; thus, there’s a need for some solution. Passively ignoring the problem won’t work, since bits are still heavy, even if we pretend not to notice.

~ Mark Hurst

Bits have unique properties, then, that we can use to our advantage: they’re super-small, super-fast, easily acquired and created and copied and shared in near-infinite quantity, protected from the ravages of time, and free from the limitations of distance and space. In practice, though, bits reveal several paradoxes: they’re weightless, but they weigh us down; they don’t take up any space, but they always seem to pile up; they’re created in an instant, but they can last forever; they move quickly, but they can waste our time.

~ Mark Hurst