Sandra Brown said this quote

From what I know of you already, you have quite a reputation for providing customer satisfaction.Julie's cheeks burned. For Kate's benefit she said, I try. Oh, I'm certain you do more than try. You go all out. He paused for several beats. Then, I've driven past the gallery thousands of times and always admired the works displayed in the windows. But I haven't had a reason to stop.And now you did?Now I did.She drew herself up. Well, I'm sure Katherine will find the perfect piece for you. She's very knowledgeable.He came to see you.That's right, Ms. Rutledge. Not that Ms. Fields isn't perfectly charming and, I'm sure, knowledgeable. He shot Kate a smile over his shoulder, which she returned before he came back around to Julie. But I'm placing myself in your very capable hands.