Susan C. Young said this quote
“ 10 Conversation Bridge Builders1. Simply say hello with a smile.2. Ask them what they love about their work.3. Ask natural questions out of genuine curiosity. 4. Get a person talking about what’s important to them.5. Compliment something positive which you’ve noticed.6. Engage them with questions which are easy to answer. 7. Introduce them to someone whom you think they’ll enjoy meeting.8. Ask them if they have any trips or vacations planned.9. Look for something you may have in common so that the conversation begins with shared interests.10. Think of questions that begin with how, what, when, why and where. ”