Susan C. Young said this quote

“ To Move from Woe to Wow with an Unhappy Customer. . . Apologize• Thank your customer for raising the issue.• Apologize sincerely–never argue. • Own the problem, even if it is not your fault.• Show genuine concern in your gestures, posture, and tone of voice.• Take your customer at their word without questioning their motives or integrity. ”

Famous Quotes of Susan C. Young

Famous quotes of Susan C. Young from the classy quote

See all

Did you once have a grand plan which has become obsolete and no longer serves you? If there are areas in your life which must change to help you create better results, a redesign may be in order. Consider going back to the ‘drawing board’ to deconstruct what isn’t working and start anew.

~ Susan C. Young

Susan C. Young Change Communication Empowerment Flourishing Life Balance Mindset Optimism Personal Growth Positive Psychology Redesign Resilience Self Help Self Improvement Speaker Susan Young Stress Management Stress Relief Success Thrive In Times Of Change Www Susanspeaks Com

Be a life-long learner. Whether you are seeking to achieve peace and harmony, learn a new technology to do your work faster, or design a strategy to blow your competitors out of the water, retraining is a pivotal way to strengthen your knowledge and realize your goals

~ Susan C. Young

Susan C. Young Change Communication Empowerment Flourishing Life Balance Mindset Optimism Personal Growth Positive Psychology Resilience Retrain Retrain The Brain Retraining Self Help Self Improvement Speaker Susan Young Stress Management Stress Relief Success Thrive In Times Of Change Www Susanspeaks Com

There will be times in your life when things simply have to be replaced because they are tired, broken, worn out, harmful, outdated, or irrelevant. Take an inventory of the things that no longer serve your best and highest good so you can replace them with things which do.

~ Susan C. Young

Susan C. Young Change Communication Empowerment Flourishing Life Balance Mindset Optimism Personal Growth Positive Psychology Replace Resilience Self Help Self Improvement Speaker Susan Young Stress Management Stress Relief Success Thrive In Times Of Change Www Susanspeaks Com

Rejoicing is grounded in gratitude, with a keen appreciation for yourself, others, your abundance, and the beauty around you.

~ Susan C. Young

Susan C. Young Change Communication Empowerment Flourishing Life Balance Mindset Optimism Personal Growth Positive Psychology Rejoice Rejoicing Resilience Self Help Self Improvement Speaker Susan Young Stress Management Stress Relief Success Thrive In Times Of Change Www Susanspeaks Com