Tom Demarco said this quote

“ The best predictor of how much work a knowledge worker will accomplish is not the hours that he or she spends, but the days. The twelve-hour days don't accomplish any more than the eight-hour days. Overtime is a wash. ”

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The business we're in is more sociological than technological, more dependent on workers' abilities to communicate with each other than their abilities to communicate with machines.

~ Tom Demarco

Tom Demarco Computer Science Software Engineering Technology

Good management is the lifeblood of the healthy corporate body. Getting rid of it to save cost is like losing weight by giving blood.

~ Tom Demarco

Tom Demarco 2001 Analogy Corporate Health Management

Any vigorous competition will entail at least two elements: offense and defense. Offense is the effort you put into scoring against your opponents, and defense is the effort you apply to stop them from scoring against you. Those who suggest that a little healthy competition can't hurt are thinking only of the offense part....The offense component of internal competition is problematic, but the defense component is always injurious. When peer managers play defense against each other (try to stop each other from scoring), they are engaging in anticooperation.

~ Tom Demarco

Tom Demarco 2001 Competition Management Management Theory

There is no such thing as healthy competition within a knowledge organization; all internal competition is destructive. The nature of our work is that it cannot be done by any single person in isolation. Knowledge work is by definition collaborative.

~ Tom Demarco

Tom Demarco 2001 Collaboration Competition Knowledge Work Management Management Theory