“ Learning is not compulsory... neither is survival. ”
Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.
~ W. Edwards Deming
The prevailing - and foolish - attitude is that a good manager can be a good manager anywhere, with no special knowledge of the production process he's managing. A man with a financial background may know nothing about manufacturing shoes or cars, but he's put in charge anyway.
We are here to make another world.
Quality is everyone's responsibility.
