Emotional Intelligence Quotes Quotes

Emotionally intelligent people trust their instincts and can identify how certain thoughts, feelings, people, and situations make them feel.

~ Susan C. Young

Emotionally intelligent people hold themselves accountable for their behavior, failures, decisions, and successes.

~ Susan C. Young

Just as your body has self-regulating mechanisms, like perspiring to cool you down and shivering to warm you up, you can regulate your emotions according to the circumstances. You can abstain from over-reacting, and you know how to set boundaries and how to say no.

~ Susan C. Young

Emotionally intelligent people have an ability to manage stress as it happens and remain calm through chaos.

~ Susan C. Young

Emotionally intelligent people think before they speak and exercise discretion.

~ Susan C. Young

Emotionally intelligent people know how to light their own fire to sustain their activities to accomplish your goals.

~ Susan C. Young

Emotionally intelligent people have the capacity to understand and express their own emotions—you are in touch with your strengths and weaknesses and realize where you might like to make improvements”.

~ Susan C. Young

Emotionally intelligent people can focus their emotions to improve performance and productivity.

~ Susan C. Young

The Art of First Impressions for Positive Impact is based on the premise that when you become self-aware and learn how to shine bright as your best self, you can transform your relationships in life and in business.

~ Susan C. Young

Absolutely everything associated with your success is relationship based and emotionally connected. Developing your emotional intelligence is one of the wisest action you can take for personal and professional transformation.

~ Susan C. Young

Developing your emotional intelligence will allow you to explore new depths of understanding in yourself and others.

~ Susan C. Young

Emotional intelligence will give you insight as to why people behave as they do and assist you in areas which you may wish to improve.

~ Susan C. Young

All the elements of greater emotional awareness can weave together to ensure you make a more positive impact.

~ Susan C. Young

Emotional intelligence marks one’s ability to perceive, understand, control, and evaluate his or her emotions.

~ Susan C. Young

Haven’t you known people who seem to have a “sixth sense” super-power when it comes to connecting, communicating, and understanding others? These emotionally intelligent people always know the right things to say to make us feel that we matter.

~ Susan C. Young

Your EQ (emotional quotient) is your capacity to recognize, discriminate, and label emotions accurately and interpret them to help guide your thinking and behavior.

~ Susan C. Young

To cultivate bravery and courage, reduce uncertainty by being prepared. As Zig Ziglar once said, “Success happens when opportunity meets preparation.” Preparing well for potential outcomes will provide you with a safety net if there is a hiccup, glitch, or temporary setback.

~ Susan C. Young

To cultivate bravery and courage, practice, practice, practice. Each time you test your bravery you grow your self-assurance and increase your comfort to a greater degree. Repetition helps build confidence and competence. You did it; now do it again!

~ Susan C. Young

To cultivate bravery and courage, Do It Scared. Being scared is a precursor to bravery, otherwise, it wouldn’t be bravery, would it? Mustering the courage to stretch beyond your familiar territory is a rewarding act in itself.

~ Susan C. Young

To cultivate bravery and courage, may the Force be with you. Whether you fortify yourself with a positive mental attitude, affirmations, faith in God, prayer, and meditation, or an innate sense of personal destiny, you have the power to summon your courage and be brave. “Make it so, Number One!

~ Susan C. Young

And as is often the case, the people who would benefit the most from reading a book like this are the ones least likely to buy and read it. For you, however, this chapter will serve as a sterling reminder to make your manners shine.

~ Susan C. Young

You already know the difference between being a gracious person versus a rude one.

~ Susan C. Young

Impeccable manners and courteous behavior are the hallmarks for healthy relations and human interaction.

~ Susan C. Young

Polite people tend to be more respected, admired, and appreciated than their rude counterparts.

~ Susan C. Young

Your manners are critical for both making a positive first impression and creating success in life, love, and business.

~ Susan C. Young

Without civilized social graces, not only is life more difficult, but a positive first impression can be destroyed as fast as it is made.

~ Susan C. Young

While good old-fashioned manners and etiquette have worked for centuries, new standards and expectations have come into play with the modern world. Behaviors which would have been appalling in the past are now socially acceptable.

~ Susan C. Young

Regardless of the trends we see in the deterioration of morality, respect, and values, wise people will still strive to take the high road to rise above the ever-increasing rudeness and stand apart from the crowd.

~ Susan C. Young

I remember hearing years ago about a centenarian being interviewed on her birthday. She was asked, “Throughout your life, you have witnessed amazing change and innovation. The past one-hundred years have brought the inventions of the car, television, air conditioning, and microwave ovens. What is the most extraordinary change you have seen in your lifetime?” Without missing a beat, she replied, “That a teenager can say “suck” in front of their parents and get away with it!” While cultural norms may have changed with the times, being considerate of fellow human beings is not an antiquated notion; its time hasn't ended. Quite the opposite is true. In our world today, kindness and politeness are needed more than ever.

~ Susan C. Young

The elegance of etiquette is a timeless expression of class which transcends social status, demographics, educational level, and ethnicity. Good manners say more about you than the person who is on the receiving end.

~ Susan C. Young

Take the initiative with deliberate steps to be a polite person:1. Cover your mouth when you cough or sneeze.2. Reciprocate a thoughtful word or a good deed in kind.3. Say excuse me when you bump into someone, unintentionally violate someone’s space, or need to get someone’s attention.4. Apologize when you’ve made a mistake or are in the wrong.5. Live by the Golden Rule and treat others the way you would like to be treated.6. When dining at home or in a restaurant, wait until everyone is served before eating your meal.7. Acknowledge notable events like birthdays, weddings, and anniversaries.

~ Susan C. Young

Take the initiative with deliberate steps to be a polite person:1. Cover your mouth when you cough or sneeze.2. Reciprocate a thoughtful word or a good deed in kind.3. Say excuse me when you bump into someone, unintentionally violate someone’s space, or need to get someone’s attention.4. Apologize when you’ve made a mistake or are in the wrong.5. Live by the Golden Rule and treat others the way you would like to be treated.6. When dining at home or in a restaurant, wait until everyone is served before eating your meal.7. Acknowledge notable events like birthdays, weddings, and anniversaries.8. Reply to invitations, regardless of whether you will be able to attend. 9. Acknowledge and show gratitude for gifts and gestures of hospitality.10. Put things back where they belong. Leave the world a better place than how you found it.

~ Susan C. Young

All manners are not created equal and can conjure different interpretations based on the environment in which they are being displayed.

~ Susan C. Young

What is appropriate in one setting may be entirely inappropriate in another. How you behave at a football game is different than how you behave at your sister’s wedding. How you interact with your closest friends will be different than how you engage with your boss.

~ Susan C. Young

For more than forty years, Judith Martin has inspired the world with advice on etiquette excellence, proper behavior, and codes of conduct through her critically acclaimed newspaper column, “Miss Manners.” In an interview for her book, Miss Manners Minds Your Business, Mrs. Martin reminds us that “When you go to work, you want a degree of professionalism which does not involve hearing about all of the sordid details of a person’s love life. We are not necessarily all friends, but have a job that needs to be done. A work friend is not always a social friend. One requires distance while the other embraces intimacy.

~ Susan C. Young

As our society has become more casual, the line between a person’s personal life and professional life has become blurred, especially with the advent of social media. Personal information, your manners (or lack thereof), opinions, and pictures of your private life are available for all the world to see. HR directors, recruiters, and potential employers will often ascertain a person’s manners and moral compass from their online presence.

~ Susan C. Young

ASK YOURSELF: Are you presenting yourself in the best of all lights, online and off, and demonstrating the dignity of good manners? Make sure of it! If not, it may come back to haunt you.

~ Susan C. Young

How a person treats wait staff speaks volumes about their character and values. If they misbehave in this scenario, you can likely predict how they will react when cut off in traffic, when their luggage is lost, or when life doesn’t go their way. It is also an indicator to CEOs and hiring managers as to whether a person is a viable candidate for being a considerate team player.

~ Susan C. Young

Ernest Hemingway was a champion of the common man. He once said, “There is nothing noble in being superior to your fellow man. True nobility is being superior to your former self.

~ Susan C. Young

It is unimpressive to not hold a door open for the next person coming through. After a satisfying workout at my gym, I was walking behind a man who was exiting at the same time. He was only about two feet in front of me. As he walked through the door, he let it close behind him, almost hitting me in the face. Was he being intentionally rude? Was he preoccupied and focused on other things? No matter whether an offender is being a jerk intentionally, or is simply oblivious to how his behavior is affecting others, rude behavior instantly makes a negative impression. Be aware!

~ Susan C. Young