To me, the poor are like Bonsai trees. When you plant the best seed of the tallest tree in a six-inch deep flower pot, you get a perfect replica of the tallest tree, but it is only inches tall. There is nothing wrong with the seed you planted; only the soil-base you provided was inadequate.Poor people are bonsai people. There is nothing wrong with their seeds. Only society never gave them a base to grow on.

~ Muhammad Yunus

Muhammad Yunus Injustice Microfinance Poverty Social Business Society

Once poverty is gone, we'll need to build museums to display its horrors to future generations. They'll wonder why poverty continued so long in human society - how a few people could live in luxury while billions dwelt in misery, deprivation and despair.

~ Muhammad Yunus

Muhammad Yunus Business Charity Micro Credit Poor Poverty Social Business

Determining who the members of your audience are is the most important piece in the business puzzle.

~ Cendrine Marrouat

Cendrine Marrouat Social Business Social Customer Care Social Media Social Media Audiences

The way you react to challenging situations will say a lot about you. Actually, it will make or break your business.

~ Cendrine Marrouat

Cendrine Marrouat Social Business Social Customer Service Social Media Social Media Audiences

People do not just buy products. They buy better versions of themselves. And the packages in which they want the products to be delivered must come from humble and approachable brands. People have no patience for fluff.

~ Cendrine Marrouat

Cendrine Marrouat Social Business Social Customer Care Social Media Social Media Audiences Social Media Marketing

People do not want more noise in their social media streams. They want entertainment, uplifting conversations, and products that last. Most importantly, they want to be taken seriously.

~ Cendrine Marrouat

Cendrine Marrouat Social Business Social Customer Service Social Media Social Media Audiences Social Media Marketing

While paying attention to positive and negative feedback is very important, it is not enough. What also matters is acknowledging and responding to this feedback. This is how you nurture your relationship with your audience.

~ Cendrine Marrouat

Cendrine Marrouat Social Business Social Customer Service Social Media Social Media Audiences Social Media For Authors

Social media is much more than self-promotion. It is a two-way street, a set of tools that allow you to reach out to people and become the bringer of positive things and experiences. In turn, these people will not just support you. They will be there to help you increase your reach and audience – and turn your business into a viable endeavour.

~ Cendrine Marrouat

Cendrine Marrouat Social Business Social Customer Care Social Media Social Media Audiences Social Media Branding Social Media Marketing

People will never respond to you more positively than when you seek to make your impact felt at the human level.

~ Cendrine Marrouat

Cendrine Marrouat Social Business Social Customer Care Social Media Social Media Audiences