Dean M. Schroeder said this quote

“ Convincing a leader of the value of front-line ideas alone is rarely enough for that person to overcome years of entrenched bad habits and to change his management style. ”

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People with power listen less carefully, and have difficulty taking into account what others already know.

~ Dean M. Schroeder

Dean M. Schroeder Ideas Listening Managers Power

As managers rise up the hierarchy, a host of situational forces come to bear on them which can easily undermine their respect for the people on the front lines, and hence cause them to disregard the value in front-line ideas.

~ Dean M. Schroeder

Dean M. Schroeder Hierarchy Ideas Managers Team

People with power do not regulate their behavior as much. They become egocentric and preoccupied with their own self-interest, which eclipses their awareness of the interests of others.

~ Dean M. Schroeder

Dean M. Schroeder Behavior Egocentricity Leaders Managers Power