Estella M. Chung said this quote

“ Luggage and guests did not travel together ... in fact, luggage went by a different route, so suitcases could be distributed to guest rooms before they arrived ”

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Other thoughtful year-round gestures to staff included silver picture frames for wedding anniversaries, flowers to ailing spouses, additional checks for medical bills and even a pet dog

~ Estella M. Chung

Post kept bound books with typed lists of gifts sent and received ... jeweler Harry Winston sent her a box of cheese

~ Estella M. Chung

Up to four chauffeurs, two secretaries, two personal maids, and a masseur traveled with her to each home

~ Estella M. Chung