Lev Grossman said this quote

Sometimes he looked at her and thought, Gosh, I wonder what's underneath all that anger, all that hard glossy armor? Maybe there's just an innocent, wounded little girl in there who wants to come out and play and be loved and get happy. But now he wondered if maybe that little girl was long gone, or if she'd ever been there at all. What was under all that armor, all that anger? More anger, and more armor. Anger and armor, all the way down.