Mary Roach said this quote
“ There, just beyond his open palm, was our mother’s face. I wasn’t expecting it. We hadn’t requested a viewing, and the memorial service was closed-coffin. We got it anyway. They’d shampooed and waved her hair and made up her face. They’d done a great job, but I felt taken, as if we’d asked for the basic carwash and they’d gone ahead and detailed her. Hey, I wanted to say, we didn’t order this. But of course I said nothing. Death makes us helplessly polite. ”