Susan Coolidge said this quote

You can make your room such a delightful place that they will want to come to you...she is always on hand. Everybody who wants her knows just where to go. If people love her, she gets naturally to be the heart of the house. Once make the little ones feel that your room is the place of all the others to come to when they are tired, or happy, or grieved, or sorry about anything and that the Katy who lives there is sure to give them a loving reception and the battle is won. For you know we never do people good by lecturing.