“ It is not enough to do your best; you must know what to do, and then do your best. ”
Learning is not compulsory... neither is survival.
~ W. Edwards Deming
Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.
The prevailing - and foolish - attitude is that a good manager can be a good manager anywhere, with no special knowledge of the production process he's managing. A man with a financial background may know nothing about manufacturing shoes or cars, but he's put in charge anyway.
We are here to make another world.