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Marilyn Suttle Quotes

Marilyn Suttle quote from classy quote

Truth builds trust.

~ Marilyn Suttle

Marilyn Suttle Business Customer Service Honesty Inspirational Relationships

For every dilemma, find at least three or four possible solutions. The creative process leads to better results.

~ Marilyn Suttle

Marilyn Suttle Business Customer Service Inspirational Quotes

Moods can be contagious. Don't catch or spread a bad mood.

~ Marilyn Suttle

Marilyn Suttle Inspiration Success

Notice the difference between being in control and needing control.

~ Marilyn Suttle

Marilyn Suttle Inspiration Motivational Self Improvement Success

When you depersonalize abrasive behavior and see it as a call for help you become a catalyst for the best kind of change.

~ Marilyn Suttle

Marilyn Suttle Business Customer Service Inspiration Relationships Self Improvement

Optimists move through life with a happy exterior. What happens on the inside shows up on the outside.

~ Marilyn Suttle

Marilyn Suttle Inspiration Success

When you give appreciation IN ORDER TO get something– it's manipulation and people can sense it. Appreciate genuinely.

~ Marilyn Suttle

Marilyn Suttle Appreciation Inspiration Success

People who work in an environment where doing their best is recognized have a better chance of feeling good about their work.

~ Marilyn Suttle

Marilyn Suttle Business Inspiration Motivation Success Work

Do an evening review at the end of the day to reflect on what went well, and what you'd do differently next time.

~ Marilyn Suttle

Marilyn Suttle Business Inspiration Motvational Success

When you’re busy, avoid taking the quickest action. Instead make the extra effort to truly serve the customer.

~ Marilyn Suttle

Marilyn Suttle Business Customer Service Inspirational Self Improvement Success

Look for the positive qualities in your client's negative behavior.

~ Marilyn Suttle

Marilyn Suttle Business Consulting Cusotmer Service Relationships

Get in touch with your passion and put it to work at work.

~ Marilyn Suttle

Marilyn Suttle Business Inspirational Motivation Passion

Customers are human and humans can view situations in unexpected ways.

~ Marilyn Suttle

Marilyn Suttle Business Customer Service

Thank your customer for complaining and mean it. Most will never bother to complain. They'll just walk away.

~ Marilyn Suttle

Marilyn Suttle Business Customer Service

Your customers are responsible for your company’s reason for existing.

~ Marilyn Suttle

Marilyn Suttle Business Customer Service

Even your most loyal customers always have a choice about where to take their business.

~ Marilyn Suttle

Marilyn Suttle Business Customer Service

After each customer interaction, notice if you gave them a “happy to see you” kind of experience.

~ Marilyn Suttle

Marilyn Suttle Business Customer Service

How you think about your customers influences how you respond to them.

~ Marilyn Suttle

Marilyn Suttle Business Customer Service

If you take the approach of “earning” your customers’ business every day and treating them well, they’re less likely to try someone else.

~ Marilyn Suttle

Marilyn Suttle Business Customer Service

Cater to your customers’ lifestyles. It will create instant rapport and a lasting sense of “I belong here.

~ Marilyn Suttle

Marilyn Suttle Business Customer Service

Compassion is the shortcut to connection.

~ Marilyn Suttle

Marilyn Suttle Compassion Customer Service Relationships

Feelings have more to do with the story you tell yourself than the facts.

~ Marilyn Suttle

Marilyn Suttle Customer Loyalty Feelings Self Awareness
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