People often overestimate what they can accomplish in one year. But they greatly underestimate what they could accomplish in five years.
~ Peter Drucker
The only way to predict the future is to create it
The most important thing in communication is hearing what isn’t said.
Successful innovators are..not risk-focused, they are opportunity focused.
One should waste as little effort as possible on improving areas of low competence. It takes far more energy and work to improve from incompetence to mediocrity than it takes to improve from first-rate performance to excellence.
Most of what we call management consists of making it difficult for people to get their work done.
The entrepreneur always searches for change, responds to it, and exploits it as an opportunity.
The purpose of a business is to create a customer.
Time is the scarcest resource and unless it is managed nothing else can be managed.
Business, that's easily defined - it's other people's money.
The most important thing in communication is hearing what isn't said.
The new information technology... Internet and e-mail... have practically eliminated the physical costs of communications.
The computer is a moron.
Few companies that installed computers to reduce the employment of clerks have realized their expectations... They now need more, and more expensive clerks even though they call them 'operators' or 'programmers.'
Plans are only good intentions unless they immediately degenerate into hard work.
A manager is responsible for the application and performance of knowledge.
Company cultures are like country cultures. Never try to change one. Try, instead, to work with what you've got.
Teaching is the only major occupation of man for which we have not yet developed tools that make an average person capable of competence and performance. In teaching we rely on the 'naturals', the ones who somehow know how to teach.
My greatest strength as a consultant is to be ignorant and ask a few questions.
Never mind your happiness do your duty.
We now accept the fact that learning is a lifelong process of keeping abreast of change. And the most pressing task is to teach people how to learn.
Management by objective works - if you know the objectives. Ninety percent of the time you don't.
Today knowledge has power. It controls access to opportunity and advancement.
Suppliers and especially manufacturers have market power because they have information about a product or a service that the customer does not and cannot have, and does not need if he can trust the brand. This explains the profitability of brands.
Knowledge has to be improved, challenged, and increased constantly, or it vanishes.
Checking the results of a decision against its expectations shows executives what their strengths are, where they need to improve, and where they lack knowledge or information.
Making good decisions is a crucial skill at every level.
When a subject becomes totally obsolete we make it a required course.
Trying to predict the future is like trying to drive down a country road at night with no lights while looking out the back window.
The only thing we know about the future is that it will be different.
