Charles F. Glassman said this quote
“ Usually when someone is angry we hear their angry words. Instead, try hearing the unspoken, “I am scared, I am frustrated, I am insecure, I am vulnerable, I am threatened. ”
“ Usually when someone is angry we hear their angry words. Instead, try hearing the unspoken, “I am scared, I am frustrated, I am insecure, I am vulnerable, I am threatened. ”