Tim Kreider said this quote
“ Most people are just too self-absorbed, well-meaning, and lazy to bother orchestrating Machiavellian plans to slight or insult us. It’s more often a boring, complicated story of wrong assumptions, miscommunication, bad administration, and cover-ups—people trying, and mostly failing, to do the right thing, hurting each other not because that’s their intention but because it’s impossible to avoid. ”