Business Quotes

Negotation is a point of interection of common interest.

~ Sukant Ratnakar

Haji Ali taught me to...slow down and make building relationships as important as building projects.

~ Greg Mortenson

Business is not about negotations, its about mutually finding a point of balance where both parties find their objectives meeting.

~ Sukant Ratnakar

I am yet to meet the idiot at whose door success arrived as a direct result of his refusal to invest in the enterprise that made him rich.

~ Jonathan Wutawunashe

The most radical and far-reaching solutions often need rethinking of processes and deep questioning of the status quo-and these are hard.

~ Bill Price

Thank your customer for complaining and mean it. Most will never bother to complain. They'll just walk away.

~ Marilyn Suttle

Your customers are responsible for your company’s reason for existing.

~ Marilyn Suttle

Even your most loyal customers always have a choice about where to take their business.

~ Marilyn Suttle

Make your customers comfortable and they will give you their lives.

~ Paul Orfalea

After each customer interaction, notice if you gave them a “happy to see you” kind of experience.

~ Marilyn Suttle

How you think about your customers influences how you respond to them.

~ Marilyn Suttle

If you take the approach of “earning” your customers’ business every day and treating them well, they’re less likely to try someone else.

~ Marilyn Suttle

Cater to your customers’ lifestyles. It will create instant rapport and a lasting sense of “I belong here.

~ Marilyn Suttle

The idea of finding value in what people are willing to pay to get rid of it one of the fundamental backbones of ecocapitalism, as I think of it now.

~ Tom Szaky

Today, brands are not the preserve of marketing department. Brands are too important to be left to the marketing department - or any other 'department,' come to that. Organizational ghettoes do not create vibrant world-changing brands.

~ Thomas Gad

All the nut eaters and food faddists I have ever known, died early after a long period of senile decay - Winston Churchill

~ Stuart Finlay

He who gives back at first repulse and without striking the second blow, despairs success, has never been, is not, and never will be, a hero in love, war or business. - Frederick Tudor

~ Gavin Weightman

In looking at waste as an entirely modern, man-made idea, I stopped viewing garbage as garbage and instead slowly started to see it as a commodity.

~ Tom Szaky

That's the positive aspect of trade I suppose. The world gets stirred up together. That's about as much as I have to say for it.

~ Isabel Hoving

People believe that through the American way of life they can work together to encourage wider ownership of economic activities. In this way, they believe they can develop an economy of abundance which will provide a maximum of security and freedom.

~ Murray D. Lincoln

Of course, clothes don't make the man, but they make all of him except his hands and face during business hours, and that's a pretty considerable area of the human animal. A dirty shirt may hide a pure heart, but it seldom covers a clean skin. If you look as if you had slept in our clothes, most men will jump to the conclusion that you have, and you will never get to know them well enough to explain that your head is so full of noble thoughts that you haven't time to bother with the dandruff on your shoulders...Appearances are deceitful, I know, but so long as they are, there's nothing like having them deceive for us instead of against us.

~ George Horace Lorimer

We wrote Shift Ahead to document how the smartest companies and organizations shift their strategiesin order to stay relevant in the face of swift and exponential changes in everything from technology tothe forces of globalization, from politics and culture, from consumer tastes to human behavior. Wewanted to find out how they shift ahead – how they stayed ahead of the curve, the competition, and theevolving requirements of their customers – given the barrage of evolving challenges.

~ Allen Adamson

Isn’t it obvious to an organization when a promise is becoming less meaningful to consumers? Couldn’t those organizations that did not successfully shift ahead see that consumers were losing interest? Sure, on Monday night everyone’s a professional quarterback and can tell you which of Sunday’s football plays were foolish, or made for the turning point in the game. Hindsight is always twenty-twenty. It’s foresight, seeing the red flags in advance of the risks, that makes the difference on the road to success. And, so before we get to anything else associated with the process of being able to shift ahead, we get to the red flags.

~ Allen Adamson

People are accustomed to thinking of accounting as dry and boring, a necessary evil used primarily to prepare financial reports and survive audits, but that is because accounting is something that has become taken for granted.

~ Eric Ries

Understanding who isn’t your ideal customer sometimes helps you better clarify who is.

~ Amber Hurdle

Creating a plan to bring in more business in a way that does not ultimately support yourannual goals is fighting against yourself.

~ Amber Hurdle

If your plan is not working, pivot. If it is working, do more of it!

~ Amber Hurdle

The time to market yourself is all of the time.

~ Amber Hurdle

To set yourself up for success, you need to be real about what you can commit to consistently.

~ Amber Hurdle

Make no mistake: if you want to make it as an entrepreneur, you simply can’t do it on your own. This is a nonnegotiable!

~ Amber Hurdle

If you choose the right vendors, your collective and sincere motives should establish both trust & grace on both sides of the relationship.

~ Amber Hurdle

Remember that businesses are made up of humans like you. They aren’t going to be perfect and they willneed encouragement, clarification, and correction to deliver their best.

~ Amber Hurdle

Remember that businesses are made up of humans like you. They aren’t going to be perfect and they will need encouragement, clarification, and correction to deliver their best.

~ Amber Hurdle

Exceptional customer service proactively manages your brand and reactively can turn upset customers into raving fans based on how you handled their complaint.

~ Amber Hurdle

Walk a mile in your customers’ stilettos or loafers. Try to understand where they are in the moment.

~ Amber Hurdle

I pick my technology like I picked my husband. It has to complement, not complicate, my life.

~ Amber Hurdle

Time cannot be managed. It’s going to pass you by, whether or not you are trying to manage it.

~ Amber Hurdle

Time management is reactive, whereas time strategy is proactive.

~ Amber Hurdle

Batching or “bucketing” your tasks is ripping the Band- Aid off whenever you have to deal with ongoing activities.

~ Amber Hurdle

Bucketing your time or your tasks keeps you in the zone.

~ Amber Hurdle